Resources: Guides

Clinical outcomes for service improvement: commissioners guide


This guide has been developed in collaboration with the Children and Young People’s Improving Access to Psychological Therapies (IAPT) London & South East Learning Collaborative. It looks at outcome measures that may be meaningful and realistic for commissioners of children ang young people mental health services. Many national key performance indicators currently focus on access and waiting times but these are […]

London epilepsy guide for schools


This document is intended to enable schools to manage children and young people with epilepsy effectively in an early years or school setting. Recommendations and guidelines contained within are derived from clinical practices and from contributions from stakeholders across London. The Children and Families Act 2014 introduced a legal duty on schools to look after children […]

Out-of-hospital care standards for children and young people


Guidance for providing out-of-hospital care for London’s children and young people. Out-of-hospital care describes any care that is not undertaken in a traditional hospital setting. This could include healthcare in the community, at the patient’s home, school or workplace, or at a GP practice. This document is for London’s commissioners and providers of out-of-hospital healthcare […]

Primary care indemnity guide

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Indemnity presents issues that are preventing staff from working across organisational boundaries. It is another challenge highlighted as preventing employees from working across organisational boundaries within new models of primary care.  This guide was delivered in partnership with NHS England and the Department of Health, and included engagement with all the Medical Defence Organisations (MDO’s), NHS England, […]