This document details recommendations for streaming and redirection in London’s A&Es and Urgent Treatment Centres (UTCs). It outlines the rationale behind having a separate model for London and the process and methodology used to develop this model.

‘Streaming and redirection: the London model’ has been produced to ensure London has a clear and consistent streaming and redirection model by October 2017. It should be noted that as the purpose of redirection is to ensure patients receive the most appropriate care in the most appropriate setting, there is no expectation of redirection as a target.

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Tagged: streaming, urgent and emergency care, Urgent treatment centre (UTC)