Improving access to services

This page provides tools that can support you to make physical health services more accessible to people who are living with serious mental illness (SMI).


Barriers to good physical health include lack of access to services or activities that people living with serious mental ill health find useful or personally relevant.

Suggested solutions

  • Provide reasonable adjustments to support access to services and encourage attendance, such as longer and more flexible appointment times.

Tools to help you

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