Provider maturity model

The provider maturity model is a development tool that was designed with primary care providers across London to support the development of at scale organisations.

It is a flexible model, built on the premise that there is no single definitive development journey for a primary care provider and that context, local needs and priorities will inform the level of maturity you wish to reach.

It is constructed around nine interdependent workstreams that providers have identified as crucial for delivering the benefits of working at scale.

It can be used to:

  • Provide a spider diagram assessment of where a provider organisation  are against specific work streams.
  • Outline the activities they need to undertake to  progress.
  • Provide links to tools, thought leadership and content  from a range of sources to help with specific  challenges.
  • It encourages self and team learning and will be further developed based on continual feedback.


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