London framework

This document brings together information and guidance for all key elements required to support local implementation of making every contact count initiatives.

The Making Every Contact Count London Framework aims to build on and optimise behaviour change frameworks that already exist. It also provides a one-stop hub where organisations can find (and contribute to) the relevant evidence, good practice and resources (nationally and local off-the-shelf tools) required to effectively implement making this approach.

The framework is designed to help organisations who are thinking about implementing making every contact count, or are already doing so, to improve their practice.


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