NHSmail gives staff in care homes the ability to securely share residents’ data and queries with doctors, nurses and GPs in the NHS. You can support us by encouraging care homes to join NHSmail.

Transformation Partners in Health and Care has been working closely with the NHSmail team and NHS Digital to roll out NHSmail to a group of care homes across London. Read more about how we have been supporting care homes to join NHSmail.

We have just released videos that showcase care homes that are already using NHSmail and the huge benefits they have experienced. You can see the videos below as well as seeing more information on Data Security in Social Care and how we are enabling digital transformation using NHSmail:

Data Security in Social Care

Havering Care Home

Bridgeside Lodge

Belmont House

Digital Transformation using NHSmail

You can read a case study of NHSmail in action here: Use of NHSmail at Whiteoak Court Nursing Home.

Read more about NHSMail provides better connected care here.

Alongside this, we have been supporting care home staff to access NHSmail once they have completed the Data Security and Protection Toolkit (DSPT).

To get people started, a workbook and top tips have been developed to help care homes set up an account and learn how to use NHSmail effectively.

NHSmail guide booklet

If you have completed the DSPT and are ready to set up an NHSmail account, please contact the EHCH team for further information.

For IT support with NHSmail visit the NHSmail support website.

  • Number of care providers using NHSmail increases tenfold

According to NHS Digital, the number of care providers using NHSmail, the NHS’ centrally-funded secure email service, has surged since the start of 2019, from 97 providers to 1,076.

You can read more here

NHSmail Communication and Engagement Toolkit available here


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