Resources, case studies & further info

London Care Home Resource Pack

This pack has been developed to provide clear guidance for London Care Homes aligned with NHS 111 Star lines and London Covid-19 Resource Pack for Primary Care, ensuring that national guidance and good practice can be embedded locally by care providers. The London Care Home Resource Pack is updated fortnightly.

EHCH Framework:

NHS England’s Enhanced Health in Care Homes Framework document

Case Studies:

Supporting care homes to join NHSmail

CarePulse case study

Significant 7 training Haringey – case study 2018

Significant 7 training Barnet – case study 2018

CarePulse use across Havering – case study

NHS 111 *lines for care

Specialist services have been set up via NHS 111 to help health and social care teams to get rapid access to clinical support.

A dedicated line has been set up for care homes to get urgent GP support for their residents at any time of the day or night.

In 2019, a review of NHS 111 star*lines was undertaken by the NHS England and Improvement (London Region) End of Life Care Clinical Network.

To find out more about how your care home team can access NHS 111 * lines please contact the EHCH team.

Red Bag scheme

The Red Bag scheme helps care home residents admitted to hospital to be discharged quicker. The bags, which contain key paperwork, medication and personal items like glasses, slippers and dentures, are handed to ambulance crews and travel with patients to hospital where they are then handed to the doctor.

Continuing to build on this work, alongside Sutton CCG and local authority, we are now working on developing the Digital Red Bag as part of NHS Digital Demonstrator projects.

Read about the Red Bag scheme and access videos, information and resources.

The South London Health Innovation Network also has Red Bag resources to support organisations wanting to roll out the scheme.


For more information about our enhanced health in care homes partners, click on the logos below to visit their websites:











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